AOAO MANAGEMENT SERVICES
Counter
Hawaii Revised
Statutes

Condo Laws
HRS 514A &
HRS 514B
Our Management Approach

Our goal is to maximize property performance. This involves integrating all areas of
property operations to the daily association management. Cooperation and
communication between clients and management are the keys to "happy owners" and
ultimately a well-managed Association. We do this by frequently monitoring the
common areas, establishing a strong relationship with the Owners/Board and by
resolving problems early to avoid escalation.

We have over 15 years of experience managing properties on Maui & The Big Island of
Hawaii, and as a result have well-developed systems and policies. In today's fast moving
world, we continually upgrade our services and operational policies, to stay current with
the newest operating ideas. We look to our Team and clients for suggestions and ideas
for improvement. For us to achieve our goal, our focus is on:
Preserving and enhancing the property. Maximizing cash flow. Timely and effective
communication with our clients In the day-to-day operation of our company,  our Team
has the freedom to suggest a change to most policies. Clients often have ideas to
improve our operation and the best ideas are integrated into our systems.

Our Competitive Advantage
Our Company was created and operates under a philosophy of honesty and strong
ethical principals. While in business to make a profit our pricing is competitive and
what sets us apart from our competition is a strong management track record.

Scope of Services

These services are included in the monthly management fee:

Accounting (Actual):
Collect the Owners Assessments
Pay bills
Provide monthly income & expense reports
Follow up on late & delinquent owners
Complete monthly bank reconciliation
Track sales with title companies
Submit annual renewals for state agencies
Provide payroll services
Accounting (Actual/Advisory):
Prepare with the Treasurer the annual budget

Board (Actual/Advisory):
Meet with the board of directors when needed.
Make recommendations to & help the Board solve problems
Prepare monthly maintenance, financial, delinquency & budget reports
Insure necessary actions are before the Board
Assist in preparing agenda, reports & proxies for annual meeting

Administrative (Actual):
Property managers will visit the site once a month
24 hour Emergency line to take care of Owners emergencies
Keep owner & property files up-to-date at our office
Maintain owner directory
Prepare automatic & Board ordered letters
Prepare & submit Annual Management Plan
Maintain permanent file of Condo Rules, Bylaws & Declaration
Arrange for attorney to send to collection letters & file liens on 90 day arrears
Arrange legal foreclosure after Board action
Stay informed of revisions in Condo laws
Act as Agent of Record
Guidance with insurance information
Obtain bids for insurance renewal if necessary
Publish newsletter, edited & supplied by Board of Directors

Administrative (Actual/Advisory):
Work with owners regarding illegally parked vehicles
Respond to complaints from owners regarding pets that are unleashed/unscooped
Resolve any other owner concerns/complaints/violations

The following work will incur an additional charge for printing and mailing:
Conduct owner mailings
Mail assessment coupons
Assemble & mail newsletters
Assemble & mail Board packets 1 week prior to Board meetings
Assemble & mail the agenda, reports & proxies for the Annual meeting
Eugene F Simon
REALTOR (S)
Enrolled Agent
Fiscal Managing Agent
(808-572-1313)
simonsez@iGlide.net
Penny Sherley, REALTOR (S)
Account Executive
Managing Agent
(808-281-0250)
pennyhonda@yahoo.com
Scott A Sherley
Realtor, Broker in Charge
(808) 281-4883
Ishkabibble@prodigy.net
Click on Photos for resume
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